Frequently asked questions
Frequently asked questions
What Shipping Methods Are Available?
Unless noted otherwise in the ordering pipeline, onlineshopping777.com ships all items within same days or one day of receiving an order. You will receive notification of any delay or cancellation of your order.
How Long Will it Take To Get My Package?
Depends on the shipping method that you have chosen, you will get your package within 2 to 7 business days. You will receive notification of any delay or cancellation of your order.
How Do I Track My Order?
Yes, you will receive an email with a tracking number once your order ships from our warehouse.
Is your website secure?
What type of payment do you accept?
We currently accept Visa, Amex and MasterCard. We do not accept personal checks or money orders.
When will my card be charge?
Your credit card will be charged as soon as your order is placed.
Where does Onlineshopping777 ship to?
We are proud to say that we are able to ship to most of North America. We currently ship to the United States, Canada, Alaska, Hawaii and the U.S. Territories. Unfortunately, we are not shipping to APO/FPO addresses; however we are working on integrating other shipping methods that will allow us to reach these addresses as soon as possible.
Can I return or exchange my order?
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error.
we apologize for any inconvenience this may cause. return without any defect or mistake buyer will refund the cost of the order less the shipping costs $4.95-$12.99 to cover our postage
All returns require a RMA (Return Merchandise Authorization) number, All products must be returned within 30 days of purchase. After 30 days from the date of receipt (regardless of when you actually took delivery of the product), please contact the manufacturer for possible repair or replacement.
We do not process traditional exchanges. Instead, simply return your original item(s), and place a new order.
Return credit is issued only for product total and does not include shipping and/or handling charges
all return without defect items which is free shipping we will be happy to refund the cost of the order less the shipping costs $4.95-$12.99
Incorrect or Undeliverables Address, we will be happy to refund the cost of the order less the shipping costs $4.95-$12.99 once we have received it. The customer then has the option to re-purchase the item with a correct address.
Where can I get further assistance?
Please contact us at firstname.lastname@example.org should you have any questions, comments or concerns.